More often than not, celebrating a culture of gratitude in any business especially focusing on employee appreciation have the most effect on the achievement of a huge turnover. Sometimes, occupying the 5th, 6th or 7th position, GRATITUDE, seats towards the bottom of the core values list in most companies. Meanwhile, it should top the list.
Beginning from the management of your business to the least employed, everyone has to exhibit an attitude of gratitude. That is one of the ways your business can grow alongside your team.
This quality or value of gratitude maximally enhances your customer service and causes customers/clients to keep flooding your office because they want to patronize more from you. Do you see your business falling behind and you have tried everything, but still no change? Try applying an attitude of gratitude and see the magic that happens.
It may not be immediate but it would definitely happen.
When you are grateful for what you have, more will come to you – this is just a tenet of life and by extension, business. Gratitude begins with you as the CEO. Remember, you may own the company but in actual sense, your team/employees run the business. Built on the back of these ones, the output or productivity of your business would turn out the way you treat them.
In 2013, Glassdoor carried out employee appreciation survey, and it was discovered that out of the 2,044 participants, 53% said if they felt more appreciated by their boss, they would stay longer at the company. 81% of these employees said if shown appreciation, they would work harder.
Showing sincere appreciation to your employees, boost their value and gives them a sense of purpose and self-efficacy in the workplace. They would be motivated to do more, sometimes, even go over and beyond the call of duty to improve the bottom line of your business.
Here are some ways you can appreciate your employees:
- Build your company culture around gratitude
- Sincerely use polite words especially “please” and “thank you”
- Trust your employees to deliver and don’t micromanage
- Be genuinely concerned about their welfare
- Be humble and emphatic
- Recognise and praise the hard work of your employees
- Build a team mindset into each of them
Concluding with the words of Simon Sinek, never forget that “Customers will never love a company until the employees love it first”. The more appreciated and motivated your team gets, the higher the growth of your company.